Returns & exchanges
RETURNS
WE BELIEVE GETTING DRESSED SHOULD FEEL EFFORTLESS.
IF SOMETHING DOESN’T SIT RIGHT, WE’LL MAKE IT RIGHT.
SIZING & EXCHANGES
WE OFFER SIZE EXCHANGES WITHIN 14 DAYS OF DELIVERY. EVERY PIECE IS DESIGNED WITH INTENTION, BUT WE UNDERSTAND FIT IS PERSONAL.
IF YOU NEED A DIFFERENT SIZE, WE’VE GOT YOU.
RETURNS
YOU CAN RETURN YOUR ORDER WITHIN 14 DAYS.
ITEMS MUST BE UNWORN, IN ORIGINAL CONDITION, WITH TAGS ATTACHED.
WE RECOMMEND TRYING PIECES ON CAREFULLY TO PRESERVE THEIR CONDITION.
A NOTE ON QUALITY
EACH GARMENT IS INSPECTED BEFORE DISPATCH.
IF SOMETHING ARRIVES LESS THAN PERFECT, WE’LL RESOLVE IT QUICKLY.
FAULTS OR ISSUES
IF YOUR ITEM ARRIVES DAMAGED OR INCORRECT, CONTACT US WITHIN 48 HOURS.
WE’LL PRIORITISE RESOLVING IT—NO COMPLICATIONS.
PROCESS
TO BEGIN A RETURN OR EXCHANGE, CONTACT US WITH:
- YOUR ORDER NUMBER
- THE ITEM(S)
- YOUR REQUEST
WE’LL
GUIDE YOU THROUGH THE NEXT STEP.
SHIPPING
RETURN SHIPPING IS HANDLED BY THE CUSTOMER.